Terms and Conditions

Detailed Description of Good and / or Services
springs bicycle & radio(sbr prosound) is a business in the  retail Industry industry that markets [professional sound & musical instruments].

Delivery policy
Subject to availability and receipt of payment, requests will be processed within [2 to 5 working  Days]  and delivery confirmed by way of booking [inv/voucher Number ].

Return and Refunds Policy
The provision of goods and services by springs bicycle & radio is subject to availability.  In cases of unavailability, springs bicycle & radio will refund the client in full within 30 days.  Cancellation of orders by the client will incur a [10 % ] administration and handling  fee.

Customer Privacy Policy
springs bicycle & radio shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). 

Payment Options Accepted
Payment may be made via Visa, Master Card,  credit cards or by EFT bank transfer into the [springs bicycle & radio] bank account, the details of which will be provided on request.

Credit Card Acquiring and Security
Credit card transactions will be processed for springs bicycle & radio by Virtual Card Service (Pty) Ltd who are the approved payment gateway for springs bicycle & radio OR Nedbank (if you’re using ShopDirect’s Virtual Merchant Account)#] of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to to view their security certificate and security policy.  

Customer Details Separate from Card Details
Customer details will be stored by springs bicycle & radio separately from card details which are entered by the client on ShopDirect’s secure site.  For more detail on ShopDirect refer to .

Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

springs bicycle & radio takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.E & OE'S Do Apply on items specified by springs bicycle & radio.springs bicycle & radio reserves the right o cancel any order deemed fraudulent,not complying to fair trade practice or illegal in terms of the law.

Country of Domicile
This website is governed by the laws of South Africa and springs bicycle & radio chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, [#DOMICILIUM CITANDI#].

springs bicycle & radio may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information
This website is run by . . . . . . close corporation based in South Africa trading as springs bicycle & radio and with registration number [ck99/528922/3] represented by [zak].

Export Restriction
The offering on this website is available to South African clients only.

springs bicycle & radio contact details
Telephonic Support: 011 811 3102 / 011 811 6592 | Email Support:;